Business / Managed IT
Managed IT for Texas Businesses
Managed IT that runs your stack while you run your business.
AMA TechTel acts as your IT department, giving Texas businesses access to an experienced local team and proven processes, for less than it costs to manage everything in-house.
How Fully Managed IT Works
An enterprise-grade IT team, without the enterprise overhead.
While you focus on running your business, AMA TechTel acts as your Managed IT services provider. You get access to an experienced local team and proven processes, without the cost of building everything in-house.
Our Fully Managed IT service includes reliable remote IT support and proactive workstation management. We design and effectively manage your day-to-day technology, and give you clear guidance so you get the most value from every dollar you spend on IT.
How It Works
Four steps from first call to a managed stack.
A simple onboarding path designed to get you covered fast, without surprises.
01
Discovery
We sit down with you to understand your team, your tools, and what’s slowing things down.
Assessment
We audit your network, endpoints, backups, and Microsoft 365 setup, then flag the gaps that matter most.
Onboarding
We roll out monitoring, security, and backup. Your team gets a clear contact for support and a documented plan.
Ongoing care
Proactive monitoring, patching, and a local team you can actually reach when you need them.
Network Services
The ultimate network solution for your Texas business.
AMA TechTel specializes in Network Services that keep your systems connected, fast, and secure. As part of our Managed IT service, we design and support reliable network infrastructure, including wired and wireless networks and firewalls, so your team can work without connectivity issues.
For businesses in Amarillo, Lubbock, Abilene, and across the region, we deliver stable network performance built to support daily operations and future growth.
- ✓Wired and wireless design
- ✓Business-grade firewalls
- ✓Multi-site connectivity
- ✓Capacity planning
- ✓Vendor management
- ✓On-site dispatch
Managed Wi-Fi
Transform your office with our Managed Wi-Fi.
Our Managed Wi-Fi delivers fast, reliable wireless coverage for offices of any size. Backed by responsive business IT support in Lubbock and across the Texas Panhandle, our team plans, sets up, monitors, and supports your network to keep performance strong.
With built-in help desk support, issues get resolved quickly so your team stays connected and productive.
- ✓Site survey & design
- ✓Access point installation
- ✓Guest and secure SSIDs
- ✓Coverage monitoring
- ✓Help desk included
- ✓Scales as you grow
Microsoft 365 Support
A Microsoft Solutions Partner, supporting the tools your team already uses.
As a Microsoft Solutions certified partner, we simplify how your business uses Microsoft tools. We provide dependable Microsoft 365 support and software management to keep your email and applications running smoothly.
As part of our Managed IT service in Amarillo and across the region, we help businesses get reliable performance from the Microsoft Office suite at a competitive rate.
- ✓Microsoft 365 licensing
- ✓Email & mailbox management
- ✓Teams & SharePoint support
- ✓User provisioning
- ✓Tenant security baseline
- ✓Migration assistance
Data Backups & Recovery
Never lose your business data.
Our IT team provides reliable data backup and recovery to help protect your business from unexpected data loss. We use a security-first approach to keep your servers and computers backed up in the cloud.
With local IT support available in Amarillo and other cities across the Texas Panhandle, you can feel confident knowing your data is protected and easy to restore whenever you need it.
- ✓Cloud server backups
- ✓Workstation backups
- ✓Encrypted storage
- ✓Test restores
- ✓Retention policies
- ✓Disaster recovery planning
Remote Monitoring
Complete network visibility and control.
Have an issue with a workstation or a server that isn’t performing as it should? Our IT team provides reliable computer support for business, helping resolve problems quickly and prevent future issues.
Through proactive monitoring, IT consulting, and responsive IT support in Lubbock and throughout the Texas Panhandle, we get your users back up and running with minimal disruption.
- ✓24/7 endpoint monitoring
- ✓Patch management
- ✓Alerting & triage
- ✓Performance dashboards
- ✓Remote remediation
- ✓Monthly reporting
Antivirus Services
Stay safe and secure online with our antivirus service.
We partner with award-winning Cybersecurity experts to protect your business from today’s threats. As part of our IT management services, we secure every device that connects to your network and provide reliable computer support for business, so your team can work safely and with confidence.
- ✓Managed antivirus
- ✓Endpoint protection
- ✓Threat detection
- ✓Quarantine & review
- ✓Centralized policies
- ✓Quarterly health checks
PCI Compliance
Achieve PCI compliance with clarity and confidence.
Meet and maintain Payment Card Industry standards without the guesswork. We assess your current environment, identify gaps, and create a clear remediation plan.
Our team guides you through documentation, controls, and ongoing compliance requirements. As a result, you reduce risk, avoid costly penalties, and protect cardholder data.
- ✓Gap assessment
- ✓Remediation plan
- ✓Documentation support
- ✓Controls review
- ✓Ongoing maintenance
- ✓Vendor coordination
Why Texas Teams Pick AMA
Local expertise, enterprise-grade processes.
The reasons Texas businesses keep their Managed IT with AMA TechTel year after year.
A real local team
Engineers based in Texas, not an offshore queue. When you call, a neighbor picks up and a truck rolls if it needs to.
We catch issues before they become a problem
Patching, monitoring, and backup happen in the background so you find out about a problem from us, not from your team.
One partner, one bill
Managed IT pairs with our Internet, Voice, and Cybersecurity, so you have a single accountable provider across the stack.
Trusted Technology Partners
We work with the best so you get the best.
Ready to Talk IT?
Optimize your business with AMA TechTel’s IT support.
Serving Amarillo, Lubbock, and surrounding areas. A real person in Texas will get back to you, usually within one business hour.
Managed IT FAQs
Questions teams ask, answered.
The common questions we hear from business owners and IT leaders before signing on. For anything more specific, our Texas team is one call away.
What does Managed IT actually include?
Day-to-day support for your users, proactive monitoring and patching, managed antivirus, data backups, Microsoft 365 administration, and network and Wi-Fi support. You can also add Cybersecurity, PCI compliance work, and on-site dispatch.
How fast do you respond to support tickets?
Critical issues get attention within minutes. Standard tickets are typically handled same business day by a Texas-based engineer.
Can you take over from our current IT provider?
Yes. Our onboarding includes a clean handoff: documentation review, account access, baseline audit, and a phased transition so nothing breaks while you switch.
Do you handle Microsoft 365 licensing and email?
Yes. As a Microsoft Solutions Partner we manage licensing, mailbox provisioning, Teams and SharePoint setup, and tenant-level security baselines, all under one bill.
Where are our backups stored?
In the cloud, encrypted, with retention policies tailored to your business. We also run periodic test restores so we know recovery actually works before you need it.
Can you help us with PCI compliance?
Yes. We assess your environment, document gaps, build a remediation plan, and support ongoing controls so you stay compliant year over year.
Do you offer on-site support, not just remote?
Yes. Most issues get solved remotely, but when a truck needs to roll, our local Texas team can be on-site across Amarillo, Lubbock, Abilene, and surrounding areas.
Get in Touch
Let’s talk about your IT.
Tell us a bit about your business and what’s frustrating you. A real person in Texas will respond, usually within one business hour.
- ✓No phone trees. Direct line to a local engineer.
- ✓Free consultation & quote.
- ✓One vendor across Internet, Voice, IT & cyber.