Business / Voice & Phone Systems
VoIP & Phone Systems · Amarillo · Lubbock . abilene
Business VoIP & Phone Systems for Texas companies.
Cloud-hosted or on-premise. Advanced call routing, Voicemail-to-email, and analytics installed, configured, and supported by a Texas team.
Business Managed Voice Solution
Phone systems for small business, made easy.
Our Voice over IP digital phone lines are built to support Texas businesses of all sizes. You can use them as a simple, cloud-based phone system or integrate them into a larger setup using UCaaS for calls, messaging, and collaboration. As VoIP service providers in Amarillo and across the surrounding region, we deliver flexible, reliable solutions that are easy to manage as your business grows.
Our phone systems for small businesses include VoIP calling, call routing, Voicemail, and mobile features that help teams stay connected. As one of the trusted VoIP providers Lubbock businesses rely on, we support companies across the region with setup and ongoing help included.
AMA TechTel’s Voice Services
Cloud phones. Classic reliability. Zero drama.
We offer a full range of VoIP services, from basic SIP lines to cloud-based or on-premise systems that are easy to use and scale with your business. Our team handles installation, setup, and ongoing maintenance with 24/7 support from experienced technicians.
Hosted VoIP (Cloud)
Hosted and managed for you. No on-site hardware, and it scales as you grow.
On-Premise Systems
Own your equipment and control your setup. Ideal for call-heavy operations.
Auto-Attendant & IVR
Route every call to the right person automatically no receptionist required.
Voicemail-to-Email
Messages land in the inbox, transcribed and searchable. Nothing gets missed.
Call Analytics
See volume, wait times, and missed calls the data to actually staff correctly.
Seamless Number Porting
Keep your existing numbers. We handle the port with no interruption.
Cloud
Hosted phone systems.
AMA TechTel offers business VoIP through a cloud phone system that is hosted and managed for you. This setup gives you reliable calling, useful features like call routing and transcription, and room to scale as your business grows. As business VoIP providers in Amarillo and the surrounding area, we make it easy to move to a modern phone system without the complexity.
On-Site
On-premise phone systems.
On-premise VoIP phone systems are installed and managed on-site and are a strong fit for larger organizations that want more control. With business phone system services in Amarillo, Lubbock, and across Texas, AMA TechTel helps companies customize and manage their systems to match changing needs. We also offer SIP trunking services to help reduce costs while keeping call quality high. These systems offer flexibility, advanced features, and hands-on control for businesses that prefer to keep their phone infrastructure in-house.
Side by Side
Comparing hosted & on-premise.
Both are solid. Which one fits depends on how much control you want and whether you want equipment on site.
Hosted Phone Systems
Cloud · Managed for you
- ✓No equipment purchase needed
- ✓You must use AMA TechTel Voice
- ✓We configure & manage your phones
- ✓Mobile App
- ✓Overhead Paging
- ✓Seamlessly move calls between devices
- ✓Connect & Talk
- ✓Standard Hold Music
- ✓3-Way Conference
- ✓Voicemail to Email
On-Premise Phone Systems
On-site · You control it
- ✓One-time upfront cost
- ✓You don’t have to use AMA TechTel Voice
- ✓Ability to administrate your system
- ✓Soft Phone / computer integration
- ✓Multi-Site Connect
- ✓Mobile App / simultaneous ringing
- ✓Overhead paging zones / multicast paging
- ✓Configured for traditional or VoIP lines
- ✓Customized Hold Music
- ✓Recording / real-time monitoring
- ✓ACD call queues
- ✓Conference bridge (users depend on the server)
- ✓Fax to Email / Voicemail to Email
- ✓On/Off hours scheduling
- ✓Distinctive ring for multiple businesses
- ✓Emergency call notification
- ✓“Follow Me” options
- ✓Built-in firewall / VLAN tagging / VPN client
- ✓Web-based management
Not sure which fits? A local Voice specialist will walk you through it in one call.
Don’t be slow.
Voice quality lives or dies on your connection. Check your Internet now with our Speed Test.
Real Texans, Real Service
Local install. Local support. Engineers you can meet.
Our engineers professionally install, configure, and maintain your equipment — combined with 24/7 support across Amarillo, Lubbock, Abilene, and the rural communities in between.
Trusted Technology Partners
We work with the best so you get the best.
Ready to Move?
Keep your Texas business connected.
Free consultation on business Voice. Usually a response within one business hour.
Voice FAQs
Phone system questions, answered.
What’s the difference between hosted and on-premise?
A hosted system is cloud-based: no equipment to buy, and we configure and manage the phones for you. An on-premise system is installed on-site with a one-time upfront cost, and gives you the ability to administrate the system yourself, plus advanced features like ACD call queues, call recording, and multi-site connect. See the full side-by-side comparison above.
Can we keep our existing phone numbers?
Yes. We handle number porting from your current provider with no interruption to your business.
Do I have to use AMA TechTel Internet with a hosted system?
For a hosted (cloud) system, yes — it runs on AMA TechTel data so we can guarantee call quality. An on-premise system does not require AMA TechTel data.
Do you offer SIP trunking?
Yes. SIP trunking services help reduce costs while keeping call quality high, and can be delivered as a stand-alone solution or integrated into an existing phone system.
Do you support UCaaS and unified communications?
We do. Our VoIP lines can be used as a simple cloud phone system or integrated into a larger UCaaS setup for calls, messaging, and collaboration.
Who installs and maintains the system?
Our expert engineers and technicians professionally install, configure, and maintain your equipment, backed by 24/7 support. You are not left to figure it out yourself.
Get in Touch
Let’s talk about your phones.
Tell us a bit about your business. A real person in Texas will respond — usually within one business hour.
- ✓No phone trees. Direct line to your market.
- ✓Free consultation & quote.
- ✓We port your existing numbers.